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For years I've listened to the Tim Ferriss Show, and listened to business speakers discuss the importance of not taking just any customer. That focusing on the right customers is important as anything.   Whilst the message was in my ear, I never implemented it. That is, until I got a whole heap of problematic clients that drained all my time and energy. They wanted everything done when they said so, and they pestered me all the time.   Finally, I began cutting them. I learnt the lesson, because I earnt it, through pain and mistakes. Through experience, I l-earnt it.   I could sit down

Look around. You're surrounded by people who are doing what they think they need to do, instead of simply doing what needs to be done.   Surrounded by people who are looking for what they should do, instead of simply doing what needs to be done. We are all vulnerable to this — it is the condition of being human.   But a hint:   If they drop the 'they', they'll see what they're looking for straight away. If they drop the focus on themselves, it will smack them in the face. If we can all cut out the 'me', we'll see clearly.   Would this open a Door For Someone

My cousin Tony walked into a Porsche dealership one day when he visiting Sydney from his native Lebanon. Now Tony, you must be warned, is a bit of a character — he has a shiny bald head, speaks in broken English, and has a penchant for the ridiculous. On his visit to the dealership the car salesman at Porsche greets him, and asks his name. Tony answers 'Tony Sajir' — immediately the car salesman's eyes light up with dollar signs. Lebanese-Australians with that last name, in this part of Sydney, are known to have disposable income lying around.   Tony is like a

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